Your cart is currently empty!.
You may check out all the available products and buy some in the shop.
Continue ShoppingPrivacy Policy
Privacy Policy
Last updated: 1 August 2026
Introduction
Lavacharm respects your privacy and is committed to protecting the personal information you share when you browse, create an account, place an order, contact support, or otherwise use lavacharm.in. This policy explains what we collect, how we use it, and the choices available to you.
Information We Collect
We may collect your name, billing and delivery address, email address, phone number, account details, order history, support communications, device information, IP address, browser data, and website usage information.
Payment details are processed by authorised payment providers. Lavacharm does not intentionally store complete card or UPI credentials on its servers.
How We Use Information
We use personal information to process and deliver orders, provide invoices and order updates, verify transactions, prevent fraud, respond to enquiries, administer accounts, improve our website and services, comply with legal obligations, and send marketing messages where you have consented.
Sharing of Information
We may share information with payment gateways, courier and logistics partners, technology and hosting providers, professional advisers, government authorities where required by law, and other service providers that help us operate the store. We do not sell personal information.
Cookies and Analytics
We use necessary cookies for shopping-cart, checkout, account, security, and site functionality. We may also use analytics or marketing cookies to understand usage and improve promotions. You can control non-essential cookies through your browser or available cookie controls, although some features may not work correctly if cookies are disabled.
Data Security and Retention
We use reasonable administrative and technical safeguards designed to protect personal information. No internet transmission or storage system is completely secure. We retain information only for as long as needed for the purposes described here, including tax, accounting, warranty, fraud-prevention, and legal requirements.
Your Choices and Rights
Subject to applicable law, you may request access to, correction of, or deletion of your personal information, withdraw marketing consent, or raise a privacy concern. Certain records may need to be retained to meet legal or contractual obligations.
Children's Privacy
Our online store is intended for adults capable of entering a binding contract. We do not knowingly collect personal information from children without appropriate consent.
Changes and Contact
We may update this policy from time to time and will publish the revised version on this page. For privacy questions or requests, contact support@lavacharm.in or write to Lavacharm, No.5, No.1 Tolgate, Trichy, Tamil Nadu 621112, India.